Terms & Conditions

Commercial Terms of Service & Payment Security Advisory

CRITICAL PAYMENT ADVISORY & ANTI-FRAUD DISCLAIMER
Mandatory Notice

Bihari Makhana Enterprise hereby notifies all buyers, wholesale clients, retail customers, and business partners:

  • No Payment in Favor of "Bihari Makhana": Bihari Makhana does not take or demand payments in favor of "Bihari Makhana" as an entity name without verified official proforma commercial documentation.
  • No Personal Bank Accounts: Bihari Makhana never asks for, instructs, or accepts fund remittances into any personal, individual, or unverified bank accounts under any circumstances.
  • No Personal UPI Transfers: Bihari Makhana does not accept payments via personal UPI IDs (Google Pay, PhonePe, Paytm, BHIM, or individual mobile numbers).
  • Official Account Verification: All legitimate business transactions are processed solely through verified commercial banking details furnished on our official Proforma Invoices issued from our corporate domain. Always verify banking credentials directly with our Bihar headquarters desk at +91 9540438989 or support@biharimakhana.com prior to remitting any funds.
Bihari Makhana Enterprise disclaims all liability and financial responsibility for any funds transferred to personal bank accounts, unauthorized UPI IDs, or fraudulent third parties falsely claiming affiliation with our brand.

1. Scope of Agreement

By accessing the Bihari Makhana website, placing orders, or requesting wholesale quotations, you agree to comply with and be bound by the terms and conditions outlined herein. These terms apply to all visitors, institutional buyers, and wholesale partners.

2. Payment Terms & Fraud Prevention Policy

To prevent financial fraud and protect our trading partners:

  • Bihari Makhana does not accept payments in favor of "Bihari Makhana" without verified official proforma documentation.
  • No authorized representative, employee, or agent of Bihari Makhana is permitted to solicit payments into personal bank accounts, personal savings accounts, or personal UPI IDs.
  • Commercial payments must be made strictly via RTGS / NEFT / IMPS / Wire Transfer to the authorized corporate bank account specifically enumerated on our stamped and digitally signed Proforma Invoice.
  • Any buyer receiving unsolicited requests for payments via WhatsApp, personal phone numbers, or third-party UPI QR codes must report the incident immediately to support@biharimakhana.com or call +91 9540438989.

3. Product Descriptions & Calibration Standards

All grade specifications (e.g., Grade 6+ Lava Jumbo 22mm+, Grade 5+ Suta, Grade 4+ Handi) and moisture levels (sealed at <8% moisture) are calibrated in accordance with recognized agricultural benchmarks and Mithila GI Tag standards. Minor natural variations in puff sphericity and expansion may occur as makhana is an authentic natural wetland harvest processed through artisanal pan-roasting.

4. Quotations & Bulk Orders

Wholesale and mandi quotations generated via our online RFQ system remain valid for 7 calendar days from issuance due to seasonal commodity market price dynamics. Production and container stuffing schedules commence upon confirmation of agreed commercial terms.

5. Shipping & Transit Risk

Domestic consignments are dispatched with certified transport partners under full consignment transit insurance options. Export shipments comply with Incoterms 2020 (FOB, CIF, CFR) as mutually agreed in the sales contract.

6. Governing Law & Jurisdiction

Any disputes, controversies, or claims arising out of or in connection with these terms, wholesale transactions, or supply agreements shall be subject to the exclusive jurisdiction of the competent courts of law in Darbhanga, Bihar, India.